Contact GCB Marketplace Support
Get help with buying, selling, registration, payment and collection queries. We route each enquiry to the right support team.
For urgent collection-day or payment issues, WhatsApp is usually the fastest route.
Real UK support for marketplace buyers, sellers and trade users.
Need urgent help? For collection-day or payment issues, WhatsApp is usually fastest. Call support if you need immediate voice assistance.
Choose your reason for contact
Selling a vehicle
Seller onboarding, listing support and disposal route help.
Buying on the marketplace
Bidding, payment, account status and buying process support.
Trade seller support
Trade workflow, account checks and listing readiness queries.
Collections and logistics
Collection booking, release, delivery and transport timeline issues.
Account and technical support
Login, access, notifications and general account troubleshooting.
Partnerships and business enquiries
Commercial collaborations and wider business discussions.
Complete the form below and a member of the GCB Marketplace team will review your enquiry and route it to the right department.
We usually respond within one working day during Mon-Fri, 9:00-17:00. For urgent payment/collection issues, use WhatsApp or call support.
Privacy and terms: Privacy Policy and Terms & Conditions
Support for buyers, sellers and trade users across the GCB Marketplace.
- Include listing reference for auction queries.
- Include buyer/seller name for payment or collection support.
- Use WhatsApp for media queries where quick file sharing is helpful.
How quickly will someone respond?
Within one working day.
Can I get help with a specific auction?
Yes, include registration and listing reference.
Do you support trade users?
Yes.